General Questions (excerpted from instructions from the original manufacturer of energywater products I have used--reprinted with permission)

What is your original water source for the water in the products, and what is its natural Bovis Level? The water is from a mountain spring, harvested by nature. This pristine spring already registers at 6,500 on the Bovis Scale, the highest we have found on the planet. It is then ozonated. It is the best water we have ever tested.

What is the level, on the Bovis Scale, of the "mother water" in the shell of the Mug or Foodtainer, and in the other products? Through a natural process all of our products are subjected to high-energy earth data, thus enhancing and boosting their individual values to their appropriate levels, from 800,000 to one million.

Do the products lose their ability to work over time? i.e., does the low-energy water we place in the Mug eventually influence the high energy level of the "mother water" and pull it down? No.

Do the products carry a guarantee? Most certainly yes. There is a 30-day money back guarantee for a manufacturer's defect. If you notice a manufacturer's defect in a product even after the 30-day limit has past, call us and we will remedy the situation.

Is there anything that harms or destroys the products? Yes! Radiation, microwaves, transformer towers and x-rays. And remember, airlines use x-rays. Thus, for example, you cannot put your Mug in a suitcase if you're flying. It will usually be x-rayed, regardless of whether it's with you or sent on ahead of you - and it will lose all its ability to transform your water. Instead, when you're ready to go through the checkpoint, let the attendant carry it around the side, and then put it in your carry-on bag. Also, if you are carrying two or more devices in the same bag, make sure they are all upright, with their positive end up. The same is true if you are moving and placing devices into a box; place each one upright.